Remember that a word of praise will accomplish so much more than “sweating the small stuff”. Use well-deserved compliments – don’t gush over every task, but do congratulate your team members on a job well done at the completion of a project.
If you have to deliver criticism, do so in a manner that starts with pointing out a positive first. Be direct and clear about what didn’t work, and ask for a fix.
Out of this process, they get:
• What went particularly well (and why);
• What needed improving (and why it wasn’t improved);
• How the process could be improved in the future.
If your business model has no necessity for this much interaction (and besides, you’re too busy churning out the next project) you can skip this step, of course. But do make sure you give your team members feedback (even if you keep the analysis for yourself).
Section 6: Your Virtual Team
Step 8: Feedback & Analysis
Step Eight: Feedback and Analysis
People handle feedback and analysis in different ways. Some like a “round table” meeting, with everyone discussing the project after it has been completed. The leader gives a summary, then asks each person for input.